- A To observe how things and people work in the real world .
- B To generate as many ideas as possible.
- C To understand the psychological and emotional needs of people.
- D To turn ideas into actual products and services.
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Answer:
C
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Answer: c Explanation: The goal of empathy in design innovation is to understand the psychological and emotional needs of people—the way they do things, why and how they think and feel about the world, and what is meaningful to them.
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